Política de privacidad

This document outlines the methods by which we gather, utilize, and disseminate your personal data when you visit or engage in transactions on our website, moshenatural@gmail.com (referred to as “the Site” or “us”).

 

1. Gathering of Personal Data

Upon visiting the Site, we obtain specific details about your device, your activities on the Site, and the requisite information for processing your transactions. We may also gather extra details if you reach out to us for assistance. In this policy, any data that can distinctly identify an individual is termed “Personal Data.” For further details on the types of personal data we collect and the reasons behind it, please refer to the list provided.

Device Information: We collect data such as web browser version, IP address, time zone, cookie details, pages or products viewed, search queries, and your interaction with the site.
Purpose: To ensure the Site is accurately displayed and to analyze user behavior for optimization purposes.
Collection Method: Data is automatically collected through cookies, log files, web beacons, tags, or pixels when you access our Site.

Order Information: We collect details such as name, billing and shipping addresses, payment details, email address, and phone number.
Purpose: To deliver products or services, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, and screen for potential risks or fraud.
Collection Method: Supplied by you during the order process.

Customer Support Information: Collected to facilitate customer support services.
Collection Method: Provided by you when seeking assistance.

 

2. Utilization of Personal Data

We utilize your personal data to deliver our services, which include offering products for sale, processing payments, and managing order fulfillment, as well as keeping you informed about new offerings.

 

3. Legal Basis for Processing

In accordance with the General Data Protection Regulation (“GDPR”), for residents of the European Economic Area (“EEA”), we process your personal data based on the following legal grounds:

– Consent
– Contractual performance
– Legal compliance
– Protection of vital interests
– Public interest tasks
– Legitimate interests, without infringing upon your fundamental rights and freedoms.

 

4. Data Retention

We retain your Personal Data for record-keeping purposes unless you request its deletion. For more on your right to erasure, refer to the ‘Your Rights’ section.

 

5. Automated Decision-Making

As an EEA resident, you have the right to object to decisions based solely on automated processes affecting you significantly. We do not engage in such automated decision-making with customer data.

6. CCPA

California residents have the right to access, transfer, correct, update, or erase their Personal Data. You may also appoint an authorized agent to submit these requests.

 

7. Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.

 

8. Policy Updates

We may periodically revise this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

 

9. Sharing of Personal Information

We only share your personal information with website and Google, who assist us in providing our online e-commerce platform and analytics. We do not share your data with any other third parties without your consent.

 

10. Information Security

We implement reasonable precautions and follow industry best practices to safeguard your personal information from loss, misuse, unauthorized access, alteration, or destruction.

 

11. Use of Personal Information

We use the collected Order Information to fulfill orders, communicate with you, and screen for fraud. We do not use personal data for advertising without your consent.

 

12. Your Rights

You have the right to access, correct, or erase the personal data we hold about you. To exercise these rights, please contact us at :moshenatural@gmail.com

 

13. Contact

For inquiries or complaints regarding our privacy practices, please reach out to us via the provided email link: moshenatural@gmail.com

If you are dissatisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.